Technology & AI

Harness technology and artificial intelligence to improve performance and cut costs.

AreaDescription
Digital InfrastructureQuality and reliability of hardware/software systems
CybersecurityProtection against data breaches and cyber threats
Data ManagementSystems for storing, retrieving, and analysing data
AI UtilisationUse of AI tools for automation, analytics, or customer service
Technology StrategyAlignment of tech use with organisational goals
SME Efficiency image

At Red Dot 365, we help organisations harness the power of technology and artificial intelligence to improve performance, reduce costs, and future-proof operations. Our Technology & AI specialists work with SMEs and third sector organisations to ensure that digital systems are secure, efficient, and aligned with strategic goals.

We assess the strength and scalability of your digital infrastructure, evaluate cybersecurity readiness, and optimise how your organisation manages and leverages data. From automation to advanced analytics and AI-driven customer service, we help you adopt intelligent tools that boost efficiency and decision-making.

Our team also ensures that your technology strategy supports your broader organisational objectives, helping you make smart, cost-effective investments in systems that grow with you.

By blending deep technical expertise with sector insight, we enable you to unlock the full value of technology, turning innovation into measurable impact.

Our Technology Capabilities

From automating workflows to building intelligent, secure platforms, Red Dot 365 delivers tailored, future-ready technology solutions that support sustainable growth.

Workflow Automation

We design and implement automated workflows to reduce manual effort, improve consistency, and streamline operations across your organisation.
Examples: Automated invoice approvals, follow-up emails, onboarding checklists, CRM task updates.

Custom Applications

We build scalable, maintainable applications that meet your unique needs and enhance internal or customer-facing services.
Examples: Customer portals, internal request systems, service booking tools, compliance trackers.

Payments Integration

We implement secure, seamless payment systems, supporting everything from one-off transactions to recurring billing.
Examples: Online payment forms, automated invoicing, donation platforms, subscription management.

Systems Integration

We connect your tech stack, enabling smooth data flow and aligned operations across platforms.
Examples: Syncing CRM with marketing tools, linking HR and payroll systems, connecting inventory and ordering.

Data Visualisation & Reporting

We create intuitive dashboards and data tools that bring key metrics into focus — for clearer, faster decision-making.
Examples: Sales dashboards, productivity reports, financial overviews, customer behaviour insights.

Identity & Access Management

We deliver secure login and access control systems to manage users, roles, and permissions with confidence.
Examples: Employee portals, client access levels, activity logs, role-based security frameworks.

AI Enablement

We help you unlock value from your data with intelligent automation and machine learning, powered by LLMs and other AI tools.
Examples: Automated customer service replies, meeting transcription, document summarisation, lead scoring.

Security & Compliance

We ensure your systems meet industry standards and regulations, protecting data while staying audit-ready.
Examples: Data encryption, consent management, GDPR compliance, activity tracking.

Interface & Experience Design

We design user-friendly, responsive interfaces that improve usability and deliver positive digital experiences.
Examples: Intuitive dashboards, accessible forms, self-service tools, mobile-optimised layouts.

Ongoing Support & Technical Advisory

We offer long-term support and strategic guidance, helping your systems evolve alongside your goals.
Examples: Feature rollouts, system health checks, tech audits, innovation road mapping.